RecommendIT

Manage your customer satisfaction data in an effective way with RecommendIT.  Our innovative customer feedback management platform allows you to engage with your customers in real time.

For years we’ve been delivering solutions around the customer journey to help clients provide a greater customer experience, maximise loyalty and improve business performance.

Our RecommendIT CX platform efficiently delivers in the moment real-time feedback across the entire customer journey, providing you with the knowledge to increase loyalty, revenues and customer closeness.

Consisting of an in-built survey engine, interactive dashboards and action management tool, RecommendIT is an effective, modern way to manage event driven customer satisfaction programmes. It’s available as a self-serve tool or fully supported solution, meaning we are on hand to act as your trusted advisor when you need us.

Please click here to watch our short overview video.

Key benefits include:

  • Flexible – tailored to meet your needs and work alongside existing CX programs
  • Cost effective – delivering real ROI
  • Data clever – linking the data you already have with CX
  • Intuitive 360 process – quick and easy to set up/manage
  • Reporting dashboard – download customised reports
  • Actionable – monitor progress, set and manage tasks
  • Responsive – customer service and technical support

For more information on RecommendIT and to learn more about our approach to driving customer engagement, please contact Neil Aulton on +44 (0) 3333 208 220.