People

We are an award winning team of over 350 researchers, statisticians and industry experts, with a superb mix of agency, client-side and leadership experience.

Meet the team

Our leadership team have all held senior positions at top research, consultancy and strategy businesses. They are devoted to inspiring and leading a team of research, statistical and marketing professionals, delivering insights for growth.

Anna A

Anna Appleford 

Head of Strategic Qual

Anna has over twenty years experience directing and managing projects, working extensively across a wide range of sectors and specialisms. These include innovation, NPD, FMCG, Shopper, media/marcomms and customer experience for UK and global brands.

Ian H

Ian Hext

Head of FMCG

With 30 years’ experience within the industry, Ian heads up the FMCG team, working with some of the best-known global brands. Ian’s specialism is new product development, taking clients through the process of developing ideas and taking them through to successful launch.

Shaun A

Shaun Austin

Head of Communicate

Shaun joined Future Thinking in 2016. With over 15 year’s research experience Shaun specialises in media, advertising and marketing communications effectiveness, working with some of the world’s largest media owners and brands.

Steve K

Steve King

Head of Experience

Steve has been within the group since 1993. Heading up our customer experience division he specialises in customer, employee and social engagement research across service industries including transport, utilities, public sector, finance, sport and higher education.

Join our team

We’re a global company of researchers, statisticians and industry experts. Our people are the best. We share the ability to listen and question and we are united by a passion for research and a desire to make a difference.

If you’re up for the challenge, we’d love to hear from you.