We share the ability to listen and question and are united by a passion for research and a desire to make a difference. We work hard and play hard. If you’re up for the challenge, we’d love to hear from you.

Payroll Clerk



We’re an eclectic bunch at Future Thinking. A global company of researchers, advisors, statisticians, strategists, innovators, creatives and industry experts who believe in certain values which we live by as a business and in how we interact with our clients. We are open, curious, commercial, brave, proud and above all human.

This role in  Finance is for an experienced Payroll Clerk, who is adept at managing the complete Payroll process including liaison with HR for starters, leavers and pay variables, processing direct payment of casual staff working to rotas, managing the relationship with an outsourced Payroll provider (ADP), coordinating payment situations such as statutory  pay,  pensions auto-enrolment administration, expenses payments and coordination of HMRC tax obligations including  processing of P11ds,declaration of PSAS and issuing tax forms like P45s, for example. The role requires the post holder to be able communicate, analyse and calculate effectively and therefore requires the post holder to possess at least GCSE English and Maths at grade C or above and preferably further and or higher education in relevant subjects.

Key Tasks and responsibilities:

1.            Manage and take responsibility for the complete payroll process for 4 UK monthly payrolls, two are processed in-house using 3rd party software (Earnie), the other two are processed with an outsourced provider.  2 payrolls are of c. 60 employees each on standard monthly hours.  The other 2 payrolls of c. 50 employees each is primarily of casual staff working variable hours each month. 

2.            This will include checking of starters, leavers, hours worked of casual staff, variables of both permanent and casual staff instructions, data entry and submission utilising in-house software (Earnie) and liaising with the outsourced provider (ADP) as appropriate. 

3.            Work with Management Accountant to ensure expenses are paid via Payroll.

4.            Check accuracy of Payroll data submissions, dealing with any anomalies or queries by calculating, investigating and seeking resolve for any disparities.

5.            General maintenance of pay and tax records, ensuring these are tidy and data is complete.

6.            Processing data on company’s pensions portal (Royal London) and (Nest) each month to ensure pensions auto enrolment obligations are met. Managing all queries that are generated from the pensions contribution process (advising on pension benefits to employees)

7.            Processing, submissions and distribution of P11ds at the end of each financial year and calculating Class 1bs in accordance with the PSAs, in conjunction with the management accountant.

8.            Reporting of payroll related information as required

9.            Providing information for statutory and HMRC audits.  

11.          Utilise and promote accurate use of the business’ information management system, Paprika, where appropriate

12.          Routine & ad hoc tasks relating to salary compensation and benefits, including notifying benefits brokers of starters and leavers, adjustments etc. and assisting HR with audits for renewals.   

Key Objectives:

1              Ensuring all Company obligations in relation to its payroll and related activities are successfully met; including but not limited to dealing with the rest of the Finance team, HR, outsourced Payroll provider (ADP) Pensions company, benefits broker, auditors and HMRC as necessary.

2              Accurate and timely processing and checking of the complete payroll process.

3              Timely response to the Company for all routine and ad hoc requests.

Key Relationships:

Group Financial Controller, CFO, Head of Business Systems, HR, Field and Call Centre Managers, other Managers and employees regarding queries


Opportunities at our Company receive a lot of interest and certain roles will attract more applications than we could possibly acknowledge on an individual basis – but that is not to say that we don’t appreciate you being a follower of our brand and what we do.

If you don’t hear from us about your application within 1 month of sending it through, then please assume you have been unsuccessful on this occasion, but do continue to follow us on our LinkedIn Careers Page for future opportunities.

If you are applying for one of our exciting career opportunities by sending your CV and/or any other supporting information that contains personal information about you, as per the General Data Protection Regulations 2018, we’d like to make you aware that your information will be held securely, in files only accessible by the HR team and relevant hiring managers, and for no longer than 1 calendar year after submission – we consider this to be a reasonable basis upon which to meet business need and statutory reporting obligations. It’s also just in case another role comes up subsequently which you may be suitable for which we might make contact with you about. Please let us know if you would prefer for us not to hold your application on record and we will ensure its permanent erasure from our systems immediately after it is considered for shortlisting.

Our people are the best. We’re a global company of researchers, marketeers, statisticians, strategists, innovators, creatives and industry experts…

We believe in certain values which we live by as a business and in how we interact with our clients. We are open, inquisitive, brave, proud and above all human.

“We are always looking for people who will challenge the status quo. We want people with intelligence, imagination and flair, who believe they can make a difference to our clients and those around them to make this a great place to work.”

Emma Rudd – Group HR Director

We share the ability to listen and question and are united by a passion for research and a desire to make a difference. We work hard and play hard. If you’re up for the challenge, we’d love to hear from you.