Our people are the best. We’re a global company of researchers, marketeers, statisticians, strategists, innovators, creatives and industry experts...

We believe in certain values which we live by as a business and in how we interact with our clients. We are open, inquisitive, brave, proud and above all human.

“We are always looking for people who will challenge the status quo. We want people with intelligence, imagination and flair, who believe they can make a difference to our clients and those around them to make this a great place to work.”

Emma Jordan – Head of Human Resources


Prior to joining Future Thinking I had spent the previous 15 years in client-side organisations such as Thorntons, Virgin Media and Boots. I chose to join Future Thinking as they offer a really exciting opportunity to get involved in a fantastic breadth of truly innovative research techniques, working with some amazing clients.

As head of the Quantum Lab, our centre for innovation, I get to work with some of the brightest minds in MR, in developing our expertise around the latest thinking in consumer psychology, and digital innovation, and then grounding it in actionable, consumer-led insight that makes a real difference to our clients.

Dan Young – head of Quantum Lab

Deputy Field Manager
Oxford

Salary: On Application

We are now looking for a Deputy Field Manager to join our busy Field team, based in our Oxford office.

Who are we looking to employ?

We want an experienced Field professional who thrives on the challenge of helping colleagues deliver successful projects across both Quantitative and Qualitative areas of research.
We need a well-organised team player with proven people management skills, able to work upon their own initiative and communicate effectively and appropriately. Somebody who is experienced in overseeing busy Field schedules, ensuring appropriate external and internal resource deployment; prioritising according to changing need.
Experience of working to commercial delivery and financial targets is a requirement as is the ability to build Field project costs in close consultation with our researchers.
Experience of deploying up to date Field & Qual data collection technology is a distinct advantage.
This role reports into Future Thinking’s Head of Field and provides an excellent opportunity for career progression.

Your role
Your role will involve:

  • Supporting the Head of Field in managing the Field teams in both Oxford (Quant) and London (Qual)
  • 4 days a week in Oxford, 1 day London
  • Project Management: project delivery on time, spec and budget
  • Working with and managing, supervisors, interviewers and other suppliers to ensure successful project delivery
  • Trouble-shooting to successful resolution
  • Working collaboratively with other parts of the Operations group
  • Provide costings and advice for research teams
  • Progress checking on projects during set up and fieldwork
  • Compliance to Industry and Future Thinking Quality and Data Protection requirements
  • Periodic Field visits and briefing support

What we want from you

  • A minimum of 3 year’s Field experience of both Quantitative and Qualitative Research, with a proven track record of successfully setting up and delivering face to face fieldwork projects
  • Ability to remain calm, methodical and organised under pressure
  • You will be financially astute and experienced in building project cost estimates in addition to reviewing project out-turns
  • Excellent written and verbal communication skills and good telephone manner are vital. You should have a good track record of building strong relationships with both internal and external teams
  • Previous line management experience, especially of small teams
  • Experience of issue resolution/trouble-shooting
  • Ambition to learn and progress the role
  • Strong business IT skills, technologically capable

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

How to Apply

As well as sending us your CV, we’d like to know why you’d be great for us! What qualities and experience do you have that will really make you a perfect fit for the role? You can submit in any format you wish that best conveys your main points. If you are invited for interview, you will have the opportunity to talk this through.

Contact us for more information on this position +44 (0)20 7843 9777

French Management Accountant
London or Paris

Salary: On application

Future Thinking is one of the fastest growing and largest independent market research companies in Europe, with more than 150 employees across offices in the UK, France, and Italy and a partner network in 38 countries worldwide.  We offer thought leadership across a wide range of specialisms and genuine expertise across a wide range of industry verticals.

We provide strategic research and actionable insights to a wide range of leading companies; offering both bespoke solutions, analytics and proprietary techniques to help guide decisions in areas like, market development, new product development, innovation, customer satisfaction and experience, brand, communications, buying behaviour and much more.

For more information, visit www.futurethinking.com

We are now looking to add an experienced Management Accountant based in London or Paris to focus on the financial accounting and reporting for the French entity for monthly management accounts, quarterly and annual financial accounts, and supports the monthly reporting for regulatory purposes. This role will be reporting into the Group Financial Controller.

 

Who are we looking to employ?

  • Bi-Lingual Speaker (English and French)
  • Qualified Accountant with a recognised accounting body (ACA, CIMA, ACCA or equivalent)

Your role

  • Responsible for conducting month-end processes including journal postings, accruals and prepayments
  • Completing monthly balance sheet account and income statement reconciliations
  • Preparing monthly management accounts and departmental results
  • Preparing quarterly statutory reporting packs and supporting schedules for parent company and subsidiary
  • Responsible for preparation of annual financial statements
  • Preparing other external reports and responsible for preparation of the annual departmental and consolidated company budgets
  • Managing the year-end process
  • Providing ad-hoc information – such as analysis of project expenditures; new products
  • Collaborating with and advise Group Finance Operations team on financial accounting for transactions
  • Developing and implementing best practice financial and management accounting processes for new finance system
  • Seeking opportunities to enhance, innovate and improve existing processes and controls

What we want from you

  • Working understanding of IFRS accounting standards
  • Experience of producing French Management Accounts and French Sales Tax,  Financial Services experience
  • Advanced MS Excel user
  • Competent in using MS Word, PowerPoint

What you get from us

  • Stimulating, informal working environment
  • Competitive salary and flexible benefits
  • International travel

Contact us for more information on this position +44 (0)20 7843 9777

Research Manager – Experience
London

Salary: On Application

We’re looking replace a Research Manager in our London based TfL team. This is the biggest account at Future Thinking and has a dedicated team of 6 researchers working across about 80 projects a year. Our research focuses on a broad range of topics associated with transport in the Capital and often includes speaking to some sensitive and hard to reach audiences such as disabled people, teenagers, people from ethnic minorities.

The research we do is based on wider business issues, helping TfL provide a better service to Londoners and visitors. Some examples are:

  • How can TfL reduce the congestion on public transport in the Capital?
  • Are the roadworks being delivered according to the Mayor’s code of conduct for roadworks (2012)?
  • How can we get teenagers to be more responsible when driving?
  • Are the resources that are designed to teach children how to cross the road fit for purpose?
  • Are events such as Prudential RideLondon and Tour of Britain encouraging people to cycle?
  • Is the text service on Dial-a-Ride useful for users?
  • How well are London’s streets performing and what needs to be addressed to make them better places for pedestrians?
  • What design features are going to make HGV vehicles safer for other road users?
  • How can we encourage business to have fewer deliveries / out of hours deliveries?
  • What are the motivations / barriers to cycling in London?
  • How safe do people feel when using public transport and how does this impact on their journeys?
  • The work we do is mainly ad hoc, however, there are a few ongoing projects. The role offers a lot of variety and at any one time we are working on about 30 live projects.

Who are we looking to employ?

We are looking for someone with a bit of oomph and spark, who is keen to develop their career.  Our new recruit needs to have great attention to detail and a strong grasp of the basic principles of research. We need someone who is organised and can deal with the complexities of working on all stages of the research.  We are looking for someone sociable, outgoing and a strong team player.  We need a minimum of 5 years UK research agency experience, preferably with some experience of – or at least a strong interest in – social research.

Your role

  • Responsible for the delivery of research projects, delivering every aspect of the project from set up and questionnaire writing to analysis and presentation development
  • Managing a variety of ad-hoc projects and the day to day contact for two bespoke research portals
  • Working with internal stakeholders and suppliers to ensure the successful delivery of projects
  • Attendance at regular meetings and debriefs with key clients
  • Working alongside other members of the TfL team to deliver projects to a consistently high standard
  • Working with different departments within the company including our Statistics, Scripting & Data Processing, Creative Services and Field teams
  • Taking an active interest in client development, and proactively suggesting ways to improve our processes and deliverables

What you get from us

  • Interesting, big picture projects that can make a difference to how millions of people interact with transport
  • Stimulating, informal working environment
  • Lots of scope for career and personal development – we hold regular performance reviews and have a training budget which is used on a needs basis
  • Sociable and friendly team with regular team socials
  • Opportunity to get involved in industry events, societies and social activities
  • Competitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Research Executive – Launch
Oxford

Salary: On Application

Who are we looking to employ?

As a Future Thinking research exec you will be working directly with high profile clients, to help develop their products and menu offerings. The successful applicant will be passionate about a career in consumer research. An enthusiasm to learn and get involved in all aspects of project management is a must. Some professional experience in quantitative research or quantitative research, or experience gained from a relevant degree, would be beneficial – however full on-the-job training will be given.

Your role will involve:

  • Setting up, running and interpreting online and face to face research projects
  • Day to day client contact; Maintain client relationships by liaising effectively with clients on project information and updates, and learn to demonstrate high standards
  • Liaising with suppliers and other internal departments
  • Writing insight-driven instructions for data processing, and taking responsibility for data accuracy and integrity
  • Supporting the wider team by checking data output produced for other projects to ensure accuracy of client deliverables
  • Drafting presentation outputs, including input into their content, story and implications, as well as taking responsibility for quality and accuracy of outputs

What we want from you

  • Curiosity and enthusiasm to learn
  • Organisation and flexibility
  • Self-Management and motivation
  • Communication
  • Initiative and pro-activeness
  • Teamwork
  • Client Focus

What you get from us

  • Interesting, exciting projects with some of the most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

How to Apply
Please supply your CV and covering letter, with details of availability if successful

Contact us for more information on this position +44 (0)20 7843 9777

Senior Research Executive – Qual
London

Salary: On application

Who are we looking to employ?

We are looking for an SRE with a broad experience of market research, although any experience in key areas such as youth, FMCG, Public Sector or Media would be advantageous. We work across a wide range of client types, using both online / digital and “offline” research methodologies, so you should ideally be knowledgeable and experienced in running and managing a variety of approaches including online communities, focus groups, depth interviews, workshops etc.

  • The key thing is that you have a passion for insight and can demonstrate an understanding of the role insights can play for our clients
  • You should have some experience of setting up and managing projects and be comfortable in front of clients
  • You will have been in a marketing, planning or research role for around 2 years
  • You will the ability to manage multiple projects at any one time
  • We would love to hear from those who have experiences of, or interest in the areas of behavioural economics, semiotics or neuroscience, as these are key areas of innovation and development for our qual offer

Your role

  • Being an active, hands on member of the qualitative team working across a variety of research projects and client sectors
  • Proposal support/writing – including suggesting methodologies and approaches
  • Project set up; writing discussion guides and recruitment documents, overseen by senior member of the team
  • Moderating and interviewing, including viewed
  • Providing support and guidance to RE level throughout the research process.
  • Writing reports with minimal input from senior team members

What we want from you

  • Drive and motivation to help us develop our business and qual offer further
  • Excited by new and different methodologies and happy to explore their value
  • A desire to understand what makes people tick and a talent for interpreting qualitative data
  • Highly organised and able to juggle a number of tasks at a time
  • Be pro-active in project work but also in your own development
  • An enthusiastic team player who enjoys working with a close knit team
  • Adaptability to work in a way that meets individual client’s needs and objectives.

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development – we hold regular performance reviews and have a training budget which is used on a needs basis
  • Sociable and friendly team with regular team socials
  • Potential for international travel
  • Competitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Research Manager – Communicate
London

Salary: On application

We’re now looking to add an Research Manager to our team. You will be based in the Communicate team in our London office. Our research focuses on all types of brand and comms and content research.

The right person will be responsible for managing comms effectiveness successfully as well as for branding projects from start to finish in time, budget and to client expectations.

Your role

  • To work across our campaign and sponsorship effectiveness studies, as well as brand trackers and ad-hoc projects with a brand and comms focus.
  • Project management from start to finish: including taking working with others to take the brief, q’aire design, set up, quality checks etc to delivery
  • We aim to be a challenge agency so we need someone who has an enquiring and interested mind – this means that they see what else is going on in the wider sector and bring this to the presentations etc.
  • Client management: help to build and maintain good client relationships. Client (and supplier) contact is high in the team – you need to be able to write client appropriate emails, and talk confidently on the phone, building trust and a human relationship. We are looking for someone who isn’t anxious about phoning people.
  • Client debriefs or presentation – The RM is not always the main lead in these debriefs, but they will be expected to do them – and to be able to do them with confidence. We will give training and support to the RM on this – but the person we recruit must have experience of standing up and presenting and of client meetings where they have played an active role. If they don’t; relish the idea of presenting and of playing an active role in client meetings then this is not for them
  • Reporting: analyse data, write reports with a strong focus on visualisation of findings, ppt skills need to be good
  • We are a busy team, with regular brand trackers as well as many ad hoc sponsorship and campaign evaluations going on. The RM has to be able to juggle all of these effectively and time efficiently
  • To be responsible for project finances, from contacting suppliers for quotes, knowing when they look high etc, challenging and finalising these and the selling price – which is then talked through with a senior to finalise it
  • To be part of proposalwriting and pitch teams – expected to present sections at these and answer questions.

What we want from you

  • Proven quantitative experience with a solid base in a UK Research Agency with experience of advertising and sponsorship
  • Self-starter and able to pick up large quant projects and run with them
  • Must be used to taking responsibility and ownership for projects
  • Providing high level insight for media clients
  • Effective at analysing data and able to clearly communicate and articulate results at all levels, both internally and to the client
  • An interest and understanding of media research including advertising and/or TV sponsorship
  • Understanding of different statistical techniques
  • Understanding of how best to communicate to clients using story telling approaches, and using create ways of data visualisation to show the results

What you get from us

  • Interesting, exciting projects with some of most innovative and important media brands in the UK
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Associate Director – Qual
London

Salary: On application

We are looking for an experienced professional with a passion for insight. You may have a background in brand management, planning or research but whatever your background, you will have a talent for identifying key insights and turning them into recommendations and strategy for our clients. Your ability to understand the uses for and the role insights can play within a business is essential

  • You will have been in a marketing, planning or research role for at least 5 – 7 years
  • You will have strong project management skills and an ability to manage multiple projects at any one time
  • You will have experience dealing with and influencing senior stakeholders within a business
  • You will have some experience of research, either having conducted research or commissioned and used it – but critically you will have a passion for how insight can be used within a business
  • You will be a fast, self-sufficient learner who is willing to put time into learning the basics of qualitative research set-up

Your role

Your role will involve:

  • Maintaining / nurturing existing client relationships
  • Taking briefs from clients and writing proposals
  • Management of multiple projects at once
  • Day-to-day project management / working with the project managers to co-ordinate resource on a project
  • Write set-up docs and discussion guides without input
  • Moderate viewed groups and sessions in front of clients
  • Write debriefs with input from senior team members and present to clients
  • Contribute to identifying new ways of working / techniques for the benefit of the whole department
  • Contributing to identifying and build new client relationships alongside senior team members and the business development team

What we want from you

  • Being an active, hands on member of the qualitative team working across a variety of research projects and client sectors, both in the UK and internationally
  • Drive and motivation to help us develop our business and qual offer further
  • Excited by new and different methodologies and happy to explore their value
  • A desire to understand what makes people tick and a talent for interpreting qualitative data
  • Commitment to working hard to deliver high quality, business focused research insight
  • Highly organised and able to juggle a number of tasks at a time
  • Experience of working with media, finance and/or fmcg/ retail brands or public sector
  • Strong client handling skills and presentation skills (these may be internal clients)
  • Great attention to detail
  • Pro-active, creative thinker
  • Good organisational skills and diary management

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Competitive salary and flexible benefits
  • Sociable and friendly team
  • Potential for international travel

Contact us for more information on this position +44 (0)20 7843 9777

Associate Director – Communicate
London

Salary: On application

We’re now looking to add an Associate Director to our team.  You will be based in the Communicate team in our London office. Our research focuses on all types of brand and comms and content research.

The person would be leading the account as well as managing resource and projects to ensure their successful delivery in time, budget and to client expectations, whilst also identifying growth opportunities.

Your role

  • Oversee key accounts (Sky) being the lead client contact, managing contracts/SOW as well as responsible for all output for the client
  • Take a proactive role in business development (identifying new opportunities with existing accounts for growth)
  • Oversee project delivery from start to finish: ensure questionnaires will answer objectives, oversee project set-up, manage team resource for projects and client expectations. Ensure reports are up to FT standard, tell a cohesive story and add insight.
  • Client management: Ensure and maintain excellent relationships with the client, becoming a trusted advisor and first point of call for opportunities and issues
  • Reporting: analyse data, write reports with a strong focus on visualisation of findings, lead presenting findings for majority of projects
  • Proposal writing: write and contribute to proposals, demonstrating an understanding of business challenges and the research techniques to answer them
  • Marketing – Identify opportunities for products and help to sell existing products. Look for opportunities to promote Future Thinking.
  • Product Ownership – take responsibility for one of our products, identifying opportunities to sell and ensuring it runs smoothly. Help to create marketing collateral and meeting budget targets.
  • Line management of more junior staff (2 reports)
  • The successful applicant needs to have a strong understanding of sponsorship & advertising effectiveness & be able to juggle multiple projects simultaneously

What we want from you

  • Proven quantitative experience with a solid base in a UK Research Agency with experience of advertising and sponsorship
  • Self-starter and able to pick up large quant projects and run with them
  • Must be used to taking responsibility and ownership for projects
  • Providing high level insight for media clients
  • Effective at analysing data and able to clearly communicate and articulate results at all levels, both internally and to the client
  • Excellent communication skills and used to debriefing findings at a very senior level
  • An interest and understanding of media research including advertising and/or TV sponsorship
  • Understanding of different statistical techniques
  • Proven ability to write engaging proposals to clients
  • Line management experience
  • Understanding of how best to communicate to clients using story telling approaches, and using create ways of data visualisation to show the results

What you get from us

  • Interesting, exciting projects with some of most innovative and important media brands in the UK
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefitsCompetitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777