Our people are the best. We’re a global company of researchers, marketeers, statisticians, strategists, innovators, creatives and industry experts...

We believe in certain values which we live by as a business and in how we interact with our clients. We are open, inquisitive, brave, proud and above all human.

“We are always looking for people who will challenge the status quo. We want people with intelligence, imagination and flair, who believe they can make a difference to our clients and those around them to make this a great place to work.”

Emma Jordan – Head of Human Resources


Prior to joining Future Thinking I had spent the previous 15 years in client-side organisations such as Thorntons, Virgin Media and Boots. I chose to join Future Thinking as they offer a really exciting opportunity to get involved in a fantastic breadth of truly innovative research techniques, working with some amazing clients.

As head of the Quantum Lab, our centre for innovation, I get to work with some of the brightest minds in MR, in developing our expertise around the latest thinking in consumer psychology, and digital innovation, and then grounding it in actionable, consumer-led insight that makes a real difference to our clients.

Dan Young – head of Quantum Lab

Senior Research Executive (maternity cover) – Experience
Oxford

Salary: On application

Future Thinking is one of the fastest growing and largest independent market research companies in Europe, with more than 150 employees across offices in the UK, France, and Italy and a partner network in 38 countries worldwide.  We offer thought leadership across a wide range of specialisms and genuine expertise across a wide range of industry verticals.

We provide strategic research and actionable insights to a wide range of leading companies; offering both bespoke solutions, analytics and proprietary techniques to help guide decisions in areas like, market development, new product development, innovation, customer satisfaction and experience, brand, communications, buying behaviour and much more.

For more information, visit www.futurethinking.com

We’re now looking to add a Senior Research Executive to our team on a fixed-term contract (minimum one year). You will be based in our Oxford office (Kidlington), as a part of the Experience team.

 

Who are we looking to employ?

We are looking for an outgoing, ambitious and switched on Senior Research Executive to join the team working mainly on Customer Experience work – including tracking customer satisfaction studies in a variety of industries including travel, utilities or charity. You’ll be managing continuous and ad hoc projects across different areas.

Your role

  • Day to day project management
  • Client liaison
  • Supporting and working alongside Research Managers, Associate Directors and Research Directors
  • Questionnaire/topic guide drafting
  • Fieldwork management
  • Data checks (ideally you will have basic data processing skills in Excel/SPSS)
  • Contributing to research reports with the supervision of a Director/Manager
  • Helping prepare reports in Word and PowerPoint

 

What we want from you

  • Curiosity and enthusiasm
  • Organisation and flexibility
  • Self-Management and motivation
  • Communication
  • Initiative and pro-activeness
  • Teamwork
  • Client Focus

 

What you get from us

  • Interesting, exciting projects with some of the most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

 

How to Apply

Please supply your CV and covering letter

 

Contact us for more information on this position +44 (0)20 7843 9777

Management Accountant
London

Salary: On application

Who are we looking to employ?

An experienced Management Accountant, based in our London office, to produce accurate and reliable management information for UK trading entities, Bulgaria and Group consolidation.

Your role

Your role will involve:

  • Preparation of accurate monthly management accounts and associated management information (including statistical data such as balance sheet reconciliations) to group timetable
  • Responsible for reconciling the Intercompany P&L accounts
  • Control of local cash forecasting and analysis of requirements and possible actions
  • Ensure compliance with all statutory and regulatory issues relating to Finance; e.g. VAT returns, EC Sales list, Corporation Tax returns, ONS data
  • Control of payroll processing
  • Preparation of information for auditors and any other external review (e.g. banks) as requested
  • Ensuring integrity of sales, purchase and nominal ledger
  • Overall control of incentive payments including cash withdrawals from the bank
  • Maintain and recommend improvements to financial controls and processes
  • Liaison with business units as required
  • Any other ad-hoc requests as requested by the GFC or CFO

What we want from you

You will be a Qualified accountant (ACA, CIMA or ACCA) with:

  • A minimum of 2 years in a similar role
  • A strong customer service focus, with excellent interpersonal skill and the ability to build effective working relationships with Internal and External stakeholders
  • Good planning and organisational skills with excellent attention to detail
  • Strong Excel skills (pivots, vlookups, sumifs)
  • An enthusiastic and energetic self starter with the ability to work autonomously, identify problems and implement changes to drive continuous improvement
  • Good communication skills (written and oral)
  • Diligence and attention to detail
  • Proven ability to work under pressure and deliver within tight reporting deadlines

And preferably with:

  • Experience of using Paprika
  • Marketing Services or other project/job based industry experience
  • Experience of a Private Equity and growth/change environments

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive package

How to Apply

As well as sending us your CV, we’d like to know why you’d be great for us! What qualities and experience do you have that will really make you a perfect fit for the role? You can submit in any format you wish that best conveys your main points. If you are invited for interview, you will have the opportunity to talk this through.

Contact us for more information on this position +44 (0)20 7843 9777

DTP designer/Artworker
Oxford

Salary: On application

We are looking for a DTP Designer to join the marketing team in our Oxford Office. Ideally you will have around 1-2 years of experience in a corporate background, in-house or small agency.

Based in our Oxford office, this is a newly created role enabling the CS team to expand their offering across the company more effectively. You will be sitting with the Marketing department and reporting into the Head of Creative Services. The role sits as an integral part of the London team of DTP specialists, Video and Motion Graphics editors. This role offers fantastic opportunities to learn and develop within a professional services organisation.

Responsibilities will include; the design, production and project management of presentations, brochures and infographics, conceptual layout/image manipulation; working with brand guidelines and adding to the development and enhancement of these; liaising internal clients, the Marketing department and assisting with other areas of design where required.

Your role

Your role will involve:

  • Developing creative and engaging concepts (primarily in PowerPoint) within brand guidelines across MS office (2016) and also Adobe CC (2017) platforms when the project requires
  • Creating various visuals and working with multiple client brands
  • Taking complex briefs from internal clients and Head of Creative Services and managing the production process from start to finish
  • Thinking creatively, being detail oriented and believing in consistently delivering high quality designs and exceeding client expectations
  • Building solid relationships with all internal clients based on excellent client service
  • Regular travel to London office

What we want from you

  • You will be proficient in Adobe CS (InDesign/Photoshop/Illustrator), MS PowerPoint & Word and will be comfortable working on PC
  • Knowledge of Adobe Premiere Pro, After Effects and HTML would be ideal, but not necessary, as training will be provided
  • Must also be passionate about everything to do with video, have a basic experience working with Adobe Premiere Pro and/or willing to learn
  • A keen eye for copy layout
  • Flexible approach and able to work well under pressure
  • Ensure timescales are adhered to while maintaining accuracy
  • Possess excellent communication/client facing skills
  • Experience of proposals and designing digital documents would also be an advantage

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

How to Apply

As well as sending us your CV, we’d like to know why you’d be great for us! What qualities and experience do you have that will really make you a perfect fit for the role? You can submit in any format you wish that best conveys your main points. If you are invited for interview, you will have the opportunity to talk this through.

Contact us for more information on this position +44 (0)20 7843 9777

Research Director/ Associate Director – Experience
London

Salary: On application

We’re looking to add a senior person to our London based TfL team. This is the biggest account at Future Thinking and has a dedicated team of 6 researchers working across about 80 projects a year. Our research focuses on a broad range of topics associated with transport in the Capital and often includes speaking to some sensitive and hard to reach audiences such as disabled people, teenagers, people from ethnic minorities.

The research we do is based on wider business issues, helping TfL provide a better service to Londoners and visitors. Some examples are:

  • How can TfL reduce the congestion on public transport in the Capital?
  • Are the roadworks being delivered according to the Mayor’s code of conduct for roadworks (2012)
  • How can we get teenagers to be more responsible when driving?
  • Are the resources designed to teach children how to cross the road, fit for purpose
  • Are events such as Prudential RideLondon and Tour of Britain encouraging people to cycle?
  • Is the text service on Dial a Ride useful for users?
  • How well are London’s streets performing and what needs to be addressed to make them better places for pedestrians?
  • What design features are going to make HGV vehicles safer for other road users?
  • How can we encourage business to have fewer deliveries / out of hours deliveries?
  • What are the motivations / barriers to cycling in London?
  • How safe do people feel when using public transport and how does this impact on their journeys?

The work we do is mainly ad hoc, however there are a few ongoing projects. The role offers a lot of variety and at any one time we are working on about 30 live projects.

Who are we looking to employ?

We are looking for someone to work alongside a Senior Director who has been running the account for the last 5 years, someone to take responsibility for delivering research and develop a trusted relationship with a number of clients. Our new recruit needs to be confident with a variety of research methodologies and an ability to apply these in the best way to help TfL answer some very complex business issues. We need a strong, organised person who can manage a small team to deliver the work needed. We are looking for someone sociable, out-going and a strong team-player. We need a minimum of 6 years UK research agency experience, preferably with some experience of – or at least a strong interest in – social research.

Your role

  • Working alongside and supporting a Senior Research Director
  • Ongoing visibility of the team and the account within the business
  • Contributing to work streams within the business
  • Designing and sometimes developing research solutions to answer complex and detailed business questions
  • Recommending the best research solution within the budgets provided
  • Ensuring projects are meeting their target profit margin
  • Responsible for the delivery of research projects targeted at senior audiences within TfL
  • Delivering recommendations that are realistic and focused on business issues, solution based reporting
  • Ongoing delivery of a variety of ad-hoc projects including two bespoke research portals
  • Supported by an experienced Research Manager and Senior Research Exec, line management responsibilities
  • Attending regular meetings and debriefs with key clients
  • Investing in long term client relationships and securing FT as the go to agency for adhoc TfL work
  • Ensuring that all projects are delivered to a consistently high standard
  • Working with different departments within the company including our Statistics, Data Processing, Creative Services and Field teams
  • Taking an active interest in client development, and proactively suggesting: ways to improve our processes and deliverables

What you get from us

  • Support and mentoring from a Senior Research Director
  • Long term opportunity to lead the account on a day to day basis
  • Interesting, big picture projects that can make a difference to how millions of people interact with transport
  • Stimulating, informal working environment
  • Lots of scope for career and personal development – we hold regular performance reviews and have a training budget which is used on a needs basis
  • Sociable and friendly team with regular team socials
  • Opportunity to get involved in industry events, societies and social activities
  • Competitive salary and flexible benefits

 

Contact us for more information on this position +44 (0)20 7843 9777

Deputy Field Manager
Oxford

Salary: On Application

We are now looking for a Deputy Field Manager to join our busy Field team, based in our Oxford office.

Who are we looking to employ?

We want an experienced Field professional who thrives on the challenge of helping colleagues deliver successful projects across both Quantitative and Qualitative areas of research.
We need a well-organised team player with proven people management skills, able to work upon their own initiative and communicate effectively and appropriately. Somebody who is experienced in overseeing busy Field schedules, ensuring appropriate external and internal resource deployment; prioritising according to changing need.
Experience of working to commercial delivery and financial targets is a requirement as is the ability to build Field project costs in close consultation with our researchers.
Experience of deploying up to date Field & Qual data collection technology is a distinct advantage.
This role reports into Future Thinking’s Head of Field and provides an excellent opportunity for career progression.

Your role
Your role will involve:

  • Supporting the Head of Field in managing the Field teams in both Oxford (Quant) and London (Qual)
  • 4 days a week in Oxford, 1 day London
  • Project Management: project delivery on time, spec and budget
  • Working with and managing, supervisors, interviewers and other suppliers to ensure successful project delivery
  • Trouble-shooting to successful resolution
  • Working collaboratively with other parts of the Operations group
  • Provide costings and advice for research teams
  • Progress checking on projects during set up and fieldwork
  • Compliance to Industry and Future Thinking Quality and Data Protection requirements
  • Periodic Field visits and briefing support

What we want from you

  • A minimum of 3 year’s Field experience of both Quantitative and Qualitative Research, with a proven track record of successfully setting up and delivering face to face fieldwork projects
  • Ability to remain calm, methodical and organised under pressure
  • You will be financially astute and experienced in building project cost estimates in addition to reviewing project out-turns
  • Excellent written and verbal communication skills and good telephone manner are vital. You should have a good track record of building strong relationships with both internal and external teams
  • Previous line management experience, especially of small teams
  • Experience of issue resolution/trouble-shooting
  • Ambition to learn and progress the role
  • Strong business IT skills, technologically capable

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

How to Apply

As well as sending us your CV, we’d like to know why you’d be great for us! What qualities and experience do you have that will really make you a perfect fit for the role? You can submit in any format you wish that best conveys your main points. If you are invited for interview, you will have the opportunity to talk this through.

Contact us for more information on this position +44 (0)20 7843 9777

French Management Accountant
Paris

Salary: On application

Future Thinking is one of the fastest growing and largest independent market research companies in Europe, with more than 150 employees across offices in the UK, France, and Italy and a partner network in 38 countries worldwide.  We offer thought leadership across a wide range of specialisms and genuine expertise across a wide range of industry verticals.

We provide strategic research and actionable insights to a wide range of leading companies; offering both bespoke solutions, analytics and proprietary techniques to help guide decisions in areas like, market development, new product development, innovation, customer satisfaction and experience, brand, communications, buying behaviour and much more.

For more information, visit www.futurethinking.com

We are now looking to add an experienced Management Accountant based in London or Paris to focus on the financial accounting and reporting for the French entity for monthly management accounts, quarterly and annual financial accounts, and supports the monthly reporting for regulatory purposes. This role will be reporting into the Group Financial Controller.

 

Who are we looking to employ?

  • Bi-Lingual Speaker (English and French)
  • Qualified Accountant with a recognised accounting body (ACA, CIMA, ACCA or equivalent)

Your role

  • Responsible for conducting month-end processes including journal postings, accruals and prepayments
  • Completing monthly balance sheet account and income statement reconciliations
  • Preparing monthly management accounts and departmental results
  • Preparing quarterly statutory reporting packs and supporting schedules for parent company and subsidiary
  • Responsible for preparation of annual financial statements
  • Preparing other external reports and responsible for preparation of the annual departmental and consolidated company budgets
  • Managing the year-end process
  • Providing ad-hoc information – such as analysis of project expenditures; new products
  • Collaborating with and advise Group Finance Operations team on financial accounting for transactions
  • Developing and implementing best practice financial and management accounting processes for new finance system
  • Seeking opportunities to enhance, innovate and improve existing processes and controls

What we want from you

  • Working understanding of IFRS accounting standards
  • Experience of producing French Management Accounts and French Sales Tax,  Financial Services experience
  • Advanced MS Excel user
  • Competent in using MS Word, PowerPoint

What you get from us

  • Stimulating, informal working environment
  • Competitive salary and flexible benefits
  • International travel

Contact us for more information on this position +44 (0)20 7843 9777

Senior Research Executive – Experience
London

Salary: On Application

We’re looking replace a Research Manager in our London based TfL team. This is the biggest account at Future Thinking and has a dedicated team of 6 researchers working across about 80 projects a year. Our research focuses on a broad range of topics associated with transport in the Capital and often includes speaking to some sensitive and hard to reach audiences such as disabled people, teenagers, people from ethnic minorities.

The research we do is based on wider business issues, helping TfL provide a better service to Londoners and visitors. Some examples are:

  • How can TfL reduce the congestion on public transport in the Capital?
  • Are the roadworks being delivered according to the Mayor’s code of conduct for roadworks (2012)?
  • How can we get teenagers to be more responsible when driving?
  • Are the resources that are designed to teach children how to cross the road fit for purpose?
  • Are events such as Prudential RideLondon and Tour of Britain encouraging people to cycle?
  • Is the text service on Dial-a-Ride useful for users?
  • How well are London’s streets performing and what needs to be addressed to make them better places for pedestrians?
  • What design features are going to make HGV vehicles safer for other road users?
  • How can we encourage business to have fewer deliveries / out of hours deliveries?
  • What are the motivations / barriers to cycling in London?
  • How safe do people feel when using public transport and how does this impact on their journeys?
  • The work we do is mainly ad hoc, however, there are a few ongoing projects. The role offers a lot of variety and at any one time we are working on about 30 live projects.

Who are we looking to employ?

We are looking for someone with a bit of oomph and spark, who is keen to develop their career.  Our new recruit needs to have great attention to detail and a strong grasp of the basic principles of research. We need someone who is organised and can deal with the complexities of working on all stages of the research.  We are looking for someone sociable, outgoing and a strong team player.  We need a minimum of 5 years UK research agency experience, preferably with some experience of – or at least a strong interest in – social research.

Your role

  • Responsible for the delivery of research projects, delivering every aspect of the project from set up and questionnaire writing to analysis and presentation development
  • Managing a variety of ad-hoc projects and the day to day contact for two bespoke research portals
  • Working with internal stakeholders and suppliers to ensure the successful delivery of projects
  • Attendance at regular meetings and debriefs with key clients
  • Working alongside other members of the TfL team to deliver projects to a consistently high standard
  • Working with different departments within the company including our Statistics, Scripting & Data Processing, Creative Services and Field teams
  • Taking an active interest in client development, and proactively suggesting ways to improve our processes and deliverables

What you get from us

  • Interesting, big picture projects that can make a difference to how millions of people interact with transport
  • Stimulating, informal working environment
  • Lots of scope for career and personal development – we hold regular performance reviews and have a training budget which is used on a needs basis
  • Sociable and friendly team with regular team socials
  • Opportunity to get involved in industry events, societies and social activities
  • Competitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Research Executive – Launch
Oxford

Salary: On Application

Who are we looking to employ?

As a Future Thinking research exec you will be working directly with high profile clients, to help develop their products and menu offerings. The successful applicant will be passionate about a career in consumer research. An enthusiasm to learn and get involved in all aspects of project management is a must. Some professional experience in quantitative research or quantitative research, or experience gained from a relevant degree, would be beneficial – however full on-the-job training will be given.

Your role will involve:

  • Setting up, running and interpreting online and face to face research projects
  • Day to day client contact; Maintain client relationships by liaising effectively with clients on project information and updates, and learn to demonstrate high standards
  • Liaising with suppliers and other internal departments
  • Writing insight-driven instructions for data processing, and taking responsibility for data accuracy and integrity
  • Supporting the wider team by checking data output produced for other projects to ensure accuracy of client deliverables
  • Drafting presentation outputs, including input into their content, story and implications, as well as taking responsibility for quality and accuracy of outputs

What we want from you

  • Curiosity and enthusiasm to learn
  • Organisation and flexibility
  • Self-Management and motivation
  • Communication
  • Initiative and pro-activeness
  • Teamwork
  • Client Focus

What you get from us

  • Interesting, exciting projects with some of the most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

How to Apply
Please supply your CV and covering letter, with details of availability if successful

Contact us for more information on this position +44 (0)20 7843 9777

Associate Director – Qual
London

Salary: On application

We are looking for an experienced professional with a passion for insight. You may have a background in brand management, planning or research but whatever your background, you will have a talent for identifying key insights and turning them into recommendations and strategy for our clients. Your ability to understand the uses for and the role insights can play within a business is essential

  • You will have been in a marketing, planning or research role for at least 5 – 7 years
  • You will have strong project management skills and an ability to manage multiple projects at any one time
  • You will have experience dealing with and influencing senior stakeholders within a business
  • You will have some experience of research, either having conducted research or commissioned and used it – but critically you will have a passion for how insight can be used within a business
  • You will be a fast, self-sufficient learner who is willing to put time into learning the basics of qualitative research set-up

Your role

Your role will involve:

  • Maintaining / nurturing existing client relationships
  • Taking briefs from clients and writing proposals
  • Management of multiple projects at once
  • Day-to-day project management / working with the project managers to co-ordinate resource on a project
  • Write set-up docs and discussion guides without input
  • Moderate viewed groups and sessions in front of clients
  • Write debriefs with input from senior team members and present to clients
  • Contribute to identifying new ways of working / techniques for the benefit of the whole department
  • Contributing to identifying and build new client relationships alongside senior team members and the business development team

What we want from you

  • Being an active, hands on member of the qualitative team working across a variety of research projects and client sectors, both in the UK and internationally
  • Drive and motivation to help us develop our business and qual offer further
  • Excited by new and different methodologies and happy to explore their value
  • A desire to understand what makes people tick and a talent for interpreting qualitative data
  • Commitment to working hard to deliver high quality, business focused research insight
  • Highly organised and able to juggle a number of tasks at a time
  • Experience of working with media, finance and/or fmcg/ retail brands or public sector
  • Strong client handling skills and presentation skills (these may be internal clients)
  • Great attention to detail
  • Pro-active, creative thinker
  • Good organisational skills and diary management

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Competitive salary and flexible benefits
  • Sociable and friendly team
  • Potential for international travel

Contact us for more information on this position +44 (0)20 7843 9777