Our people are the best. We’re a global company of researchers, marketeers, statisticians, strategists, innovators, creatives and industry experts...

We believe in certain values which we live by as a business and in how we interact with our clients. We are open, inquisitive, brave, proud and above all human.

“We are always looking for people who will challenge the status quo. We want people with intelligence, imagination and flair, who believe they can make a difference to our clients and those around them to make this a great place to work.”

Emma Jordan – Head of Human Resources

“I’m one of several long-serving senior execs at Future Thinking (11 years and counting), which speaks volumes about the Agency’s support for personal and professional development. We’re given the space to structure and lead our teams in our own style. There is great collaboration across all the different disciplines in the Agency, and because we’re striving to stay ahead of the curve with applied technologies, there’s always something new and exciting to immerse yourself in.”

Noreen Kinsey – Senior Research Director

Senior Research Executive – Launch
Oxford

Salary: On application

We’re an eclectic bunch at Future Thinking. A global company of researchers, advisors, statisticians, strategists, innovators, creatives and industry experts who believe in certain values which we live by as a business and in how we interact with our clients. We are open, curious, commercial, brave, proud and above all human. Future Thinking is not only different – we’re distinctive. Created to deliver research and insight we help build client success, using our hardworking mix of intellect and commercial awareness to stand out from the crowd.

This role sits within the Launch Division focussing on working closely with the team on FMCG projects and reporting into the Associate Director.

As a Future Thinking Senior Research Executive, you will be working directly with high profile clients, to help develop their products and menu offerings. The successful applicant will have proven professional experience in the research industry and be passionate about a career in consumer research. An enthusiasm to learn and get involved in all aspects of project management is a must.

Key tasks & responsibilities:

  • With support of Directors, communicate with clients to understand and document their objectives, regularly checking in on these during the project.
  • Deploy the most appropriate research techniques, collaborating with colleagues to include additional expertise where appropriate e.g. Qual/Quant, Data Analytics.
  • Design and develop research questionnaires for senior review.
  • Manage projects from start to finish, including overseeing fieldwork and client liaison.
  • Strive to interpret data, drafting reports including actionable recommendations and insight, overseen and supported by Directors.
  • Ensure work is in compliance with the Company Quality Manual, MRS code of conduct and data protection legislation

Key objectives:

  • Managing research projects, with senior support, including client communication, creating and developing fieldwork materials and data outputs, ensuring accuracy, efficiency, and effective communication throughout.
  • Contribute a considered opinion and insight towards the presentation of research findings for clients, including actions and recommendations.
  • Partake in wider company initiatives to help drive the business and make Future Thinking an engaging place to work including sharing learning and proactively seeking out development opportunities.
  • Ensure research is delivered within the MRS and ISO Guidelines.

Key relationships:

Managing Directors, Senior Research Directors, Research Directors, Associate Directors and Research Executives.
Operations departments including Quality Assurance, Field & DP, Gemseek Analytics and other key personnel in Bulgaria.

Key qualities:

  • Curiosity and willingness to learn
  • Organisation
  • Self-Management and motivation
  • Communication
  • Initiative and pro-activeness
  • Teamwork
  • Client Focus
  • Flexibility

How to Apply

Please send your application to careers@futurethinking.com. As well as sending us your CV, we’d like to know why you’d be great for us! What qualities and experience do you have that will really make you a perfect fit for the role? You can submit in any format you wish that best conveys your main points. If you are invited for interview, you will have the opportunity to talk this through.

Contact us for more information on this position +44 (0)20 7843 9777

Research Director – Launch
Oxford

Salary: On application

We’re an eclectic bunch at Future Thinking. A global company of researchers, advisors, statisticians, strategists, innovators, creatives and industry experts who believe in certain values which we live by as a business and in how we interact with our clients. We are open, curious, commercial, brave, proud and above all human. Future Thinking is not only different – we’re distinctive. Created to deliver research and insight we help build client success, using our hardworking mix of intellect and commercial awareness to stand out from the crowd.

This is a senior FMCG operational role in the Launch Division focussing on working closely with the Senior Director lead within the Division’s Home and Personal Care Unit. The Unit is embarking on an excited period of planned growth within the sector, working with some of world’s largest multi-nationals operating in this space.

The role will be responsible for day-to-day leadership of specific blue-chip accounts within the H&PC space across large pan-global projects across the NPD spectrum, such as concept testing, product testing to more innovative bespoke approaches for the most forward thinking clients.

Key tasks & responsibilities:

  1. To direct, service and develop specific client accounts within the H&PC unit employing Key Account Management (KAM) strategy and operational best practice. To include:
  • Devise, develop and update KAM strategy for specific H&PC accounts (with Senior Director support and agreement)
  • Going the ‘extra mile’ to service clients
  • Drive and oversee all client deliverables to ensure they are delivered on time and to specification
  • Provide account direction and advice to the research team
  • Responding to briefs and producing compelling proposals
  • With research team support, creation and conducting of engaging and insightful presentations.
  1. Working closely with Senior Director, input into and help implement the strategy to grow and develop the Home and Personal Care business. Help promote the unit and its accounts both internally and externally.
  2. Ensure all research practices comply with the Company Quality Manual, MRS code of conduct and data protection legislation
  3. Responsibility for the development of the team’s skills and experience base to ensure we have motivated staff and satisfied clients
  4. Conduct line management and appraisal responsibilities for some of the research team
  5. Work with Launch leadership team (RDs/ SRDs/ MD) to help monitor and review vertical performance against budget.

Key objectives:

  • Ensure continued retention of key accounts in line with account targets, with a clear view of how to satisfy clients and drive growth.
  • Continued development of the research & business insight offering to ensure FT remains innovative and relevant in the market place
  • Provide quality assurance to clients and prospects in accordance with the company Quality Manual measurable through annual external independent audits.

Key relationships:

Managing Directors, Senior Research Directors, Research Managers & Executives, Operations including Quality Assurance, Field & DP, Gemseek Analytics and other key personnel in Bulgaria.

What you get from us

  • An interesting and stimulating working environment and an informal, sociable and friendly team
  • Lots of scope for career and personal development, with structured external and internal training
  • Competitive salary and flexible benefits

 

Contact us for more information on this position +44 (0)20 7843 9777

Research Manager – Experience
London

Salary: On Application

We’re looking replace a Research Manager in our London based TfL team. This is the biggest account at Future Thinking and has a dedicated team of 6 researchers working across about 80 projects a year. Our research focuses on a broad range of topics associated with transport in the Capital and often includes speaking to some sensitive and hard to reach audiences such as disabled people, teenagers, people from ethnic minorities.

The research we do is based on wider business issues, helping TfL provide a better service to Londoners and visitors. Some examples are:

  • How can TfL reduce the congestion on public transport in the Capital?
  • Are the roadworks being delivered according to the Mayor’s code of conduct for roadworks (2012)?
  • How can we get teenagers to be more responsible when driving?
  • Are the resources that are designed to teach children how to cross the road fit for purpose?
  • Are events such as Prudential RideLondon and Tour of Britain encouraging people to cycle?
  • Is the text service on Dial-a-Ride useful for users?
  • How well are London’s streets performing and what needs to be addressed to make them better places for pedestrians?
  • What design features are going to make HGV vehicles safer for other road users?
  • How can we encourage business to have fewer deliveries / out of hours deliveries?
  • What are the motivations / barriers to cycling in London?
  • How safe do people feel when using public transport and how does this impact on their journeys?

The work we do is mainly ad hoc, however, there are a few ongoing projects. The role offers a lot of variety and at any one time we are working on about 30 live projects.

Who are we looking to employ?

We are looking for someone with a bit of oomph and spark, who is keen to develop their career.  Our new recruit needs to have great attention to detail and a strong grasp of the basic principles of research. We need someone who is organised and can deal with the complexities of working on all stages of the research.  We are looking for someone sociable, outgoing and a strong team player.  We need a minimum of 5 years UK research agency experience, preferably with some experience of – or at least a strong interest in – social research.

Your role

  • Responsible for the delivery of research projects, delivering every aspect of the project from set up and questionnaire writing to analysis and presentation development
  • Managing a variety of ad-hoc projects and the day to day contact for two bespoke research portals
  • Working with internal stakeholders and suppliers to ensure the successful delivery of projects
  • Attendance at regular meetings and debriefs with key clients
  • Working alongside other members of the TfL team to deliver projects to a consistently high standard
  • Working with different departments within the company including our Statistics, Scripting & Data Processing, Creative Services and Field teams
  • Taking an active interest in client development, and proactively suggesting ways to improve our processes and deliverables

What you get from us

  • Interesting, big picture projects that can make a difference to how millions of people interact with transport
  • Stimulating, informal working environment
  • Lots of scope for career and personal development – we hold regular performance reviews and have a training budget which is used on a needs basis
  • Sociable and friendly team with regular team socials
  • Opportunity to get involved in industry events, societies and social activities
  • Competitive salary and flexible benefits

 

 

Contact us for more information on this position +44 (0)20 7843 9777