Our people are the best. We’re a global company of researchers, marketeers, statisticians, strategists, innovators, creatives and industry experts...

We believe in certain values which we live by as a business and in how we interact with our clients. We are open, inquisitive, brave, proud and above all human.

“We are always looking for people who will challenge the status quo. We want people with intelligence, imagination and flair, who believe they can make a difference to our clients and those around them to make this a great place to work.”

Emma Jordan – Head of Human Resources


Prior to joining Future Thinking I had spent the previous 15 years in client-side organisations such as Thorntons, Virgin Media and Boots. I chose to join Future Thinking as they offer a really exciting opportunity to get involved in a fantastic breadth of truly innovative research techniques, working with some amazing clients.

As head of the Quantum Lab, our centre for innovation, I get to work with some of the brightest minds in MR, in developing our expertise around the latest thinking in consumer psychology, and digital innovation, and then grounding it in actionable, consumer-led insight that makes a real difference to our clients.

Dan Young – head of Quantum Lab

Senior Research Executive
London

Salary: On application

Who are we looking to employ?

We are looking for an SRE with a broad experience of market research, although any experience in key areas such as youth, FMCG, Public Sector or Media would be advantageous. We work across a wide range of client types, using both online / digital and “offline” research methodologies, so you should ideally be knowledgeable and experienced in running and managing a variety of approaches including online communities, focus groups, depth interviews, workshops etc.

  • The key thing is that you have a passion for insight and can demonstrate an understanding of the role insights can play for our clients
  • You should have some experience of setting up and managing projects and be comfortable in front of clients
  • You will have been in a marketing, planning or research role for around 2 years
  • You will the ability to manage multiple projects at any one time
  • We would love to hear from those who have experiences of, or interest in the areas of behavioural economics, semiotics or neuroscience, as these are key areas of innovation and development for our qual offer

Your role

  • Being an active, hands on member of the qualitative team working across a variety of research projects and client sectors
  • Proposal support/writing – including suggesting methodologies and approaches
  • Project set up; writing discussion guides and recruitment documents, overseen by senior member of the team
  • Moderating and interviewing, including viewed
  • Providing support and guidance to RE level throughout the research process.
  • Writing reports with minimal input from senior team members

What we want from you

  • Drive and motivation to help us develop our business and qual offer further
  • Excited by new and different methodologies and happy to explore their value
  • A desire to understand what makes people tick and a talent for interpreting qualitative data
  • Highly organised and able to juggle a number of tasks at a time
  • Be pro-active in project work but also in your own development
  • An enthusiastic team player who enjoys working with a close knit team
  • Adaptability to work in a way that meets individual client’s needs and objectives.

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development – we hold regular performance reviews and have a training budget which is used on a needs basis
  • Sociable and friendly team with regular team socials
  • Potential for international travel
  • Competitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Research Manager – Communicate
London

Salary: On application

We’re now looking to add an Research Manager to our team. You will be based in the Communicate team in our London office. Our research focuses on all types of brand and comms and content research.

The right person will be responsible for managing comms effectiveness successfully as well as for branding projects from start to finish in time, budget and to client expectations.

Your role

  • To work across our campaign and sponsorship effectiveness studies, as well as brand trackers and ad-hoc projects with a brand and comms focus.
  • Project management from start to finish: including taking working with others to take the brief, q’aire design, set up, quality checks etc to delivery
  • We aim to be a challenge agency so we need someone who has an enquiring and interested mind – this means that they see what else is going on in the wider sector and bring this to the presentations etc.
  • Client management: help to build and maintain good client relationships. Client (and supplier) contact is high in the team – you need to be able to write client appropriate emails, and talk confidently on the phone, building trust and a human relationship. We are looking for someone who isn’t anxious about phoning people.
  • Client debriefs or presentation – The RM is not always the main lead in these debriefs, but they will be expected to do them – and to be able to do them with confidence. We will give training and support to the RM on this – but the person we recruit must have experience of standing up and presenting and of client meetings where they have played an active role. If they don’t; relish the idea of presenting and of playing an active role in client meetings then this is not for them
  • Reporting: analyse data, write reports with a strong focus on visualisation of findings, ppt skills need to be good
  • We are a busy team, with regular brand trackers as well as many ad hoc sponsorship and campaign evaluations going on. The RM has to be able to juggle all of these effectively and time efficiently
  • To be responsible for project finances, from contacting suppliers for quotes, knowing when they look high etc, challenging and finalising these and the selling price – which is then talked through with a senior to finalise it
  • To be part of proposalwriting and pitch teams – expected to present sections at these and answer questions.

What we want from you

  • Proven quantitative experience with a solid base in a UK Research Agency with experience of advertising and sponsorship
  • Self-starter and able to pick up large quant projects and run with them
  • Must be used to taking responsibility and ownership for projects
  • Providing high level insight for media clients
  • Effective at analysing data and able to clearly communicate and articulate results at all levels, both internally and to the client
  • An interest and understanding of media research including advertising and/or TV sponsorship
  • Understanding of different statistical techniques
  • Understanding of how best to communicate to clients using story telling approaches, and using create ways of data visualisation to show the results

What you get from us

  • Interesting, exciting projects with some of most innovative and important media brands in the UK
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Associate Director – Qual
London

Salary: On application

We are looking for an experienced professional with a passion for insight. You may have a background in brand management, planning or research but whatever your background, you will have a talent for identifying key insights and turning them into recommendations and strategy for our clients. Your ability to understand the uses for and the role insights can play within a business is essential

  • You will have been in a marketing, planning or research role for at least 5 – 7 years
  • You will have strong project management skills and an ability to manage multiple projects at any one time
  • You will have experience dealing with and influencing senior stakeholders within a business
  • You will have some experience of research, either having conducted research or commissioned and used it – but critically you will have a passion for how insight can be used within a business
  • You will be a fast, self-sufficient learner who is willing to put time into learning the basics of qualitative research set-up

Your role

Your role will involve:

  • Maintaining / nurturing existing client relationships
  • Taking briefs from clients and writing proposals
  • Management of multiple projects at once
  • Day-to-day project management / working with the project managers to co-ordinate resource on a project
  • Write set-up docs and discussion guides without input
  • Moderate viewed groups and sessions in front of clients
  • Write debriefs with input from senior team members and present to clients
  • Contribute to identifying new ways of working / techniques for the benefit of the whole department
  • Contributing to identifying and build new client relationships alongside senior team members and the business development team

What we want from you

  • Being an active, hands on member of the qualitative team working across a variety of research projects and client sectors, both in the UK and internationally
  • Drive and motivation to help us develop our business and qual offer further
  • Excited by new and different methodologies and happy to explore their value
  • A desire to understand what makes people tick and a talent for interpreting qualitative data
  • Commitment to working hard to deliver high quality, business focused research insight
  • Highly organised and able to juggle a number of tasks at a time
  • Experience of working with media, finance and/or fmcg/ retail brands or public sector
  • Strong client handling skills and presentation skills (these may be internal clients)
  • Great attention to detail
  • Pro-active, creative thinker
  • Good organisational skills and diary management

What you get from us

  • Interesting, exciting projects with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Competitive salary and flexible benefits
  • Sociable and friendly team
  • Potential for international travel

Contact us for more information on this position +44 (0)20 7843 9777

Associate Director – Communicate
London

Salary: On application

We’re now looking to add an Associate Director to our team.  You will be based in the Communicate team in our London office. Our research focuses on all types of brand and comms and content research.

The person would be leading the account as well as managing resource and projects to ensure their successful delivery in time, budget and to client expectations, whilst also identifying growth opportunities.

Your role

  • Oversee key accounts (Sky) being the lead client contact, managing contracts/SOW as well as responsible for all output for the client
  • Take a proactive role in business development (identifying new opportunities with existing accounts for growth)
  • Oversee project delivery from start to finish: ensure questionnaires will answer objectives, oversee project set-up, manage team resource for projects and client expectations. Ensure reports are up to FT standard, tell a cohesive story and add insight.
  • Client management: Ensure and maintain excellent relationships with the client, becoming a trusted advisor and first point of call for opportunities and issues
  • Reporting: analyse data, write reports with a strong focus on visualisation of findings, lead presenting findings for majority of projects
  • Proposal writing: write and contribute to proposals, demonstrating an understanding of business challenges and the research techniques to answer them
  • Marketing – Identify opportunities for products and help to sell existing products. Look for opportunities to promote Future Thinking.
  • Product Ownership – take responsibility for one of our products, identifying opportunities to sell and ensuring it runs smoothly. Help to create marketing collateral and meeting budget targets.
  • Line management of more junior staff (2 reports)
  • The successful applicant needs to have a strong understanding of sponsorship & advertising effectiveness & be able to juggle multiple projects simultaneously

What we want from you

  • Proven quantitative experience with a solid base in a UK Research Agency with experience of advertising and sponsorship
  • Self-starter and able to pick up large quant projects and run with them
  • Must be used to taking responsibility and ownership for projects
  • Providing high level insight for media clients
  • Effective at analysing data and able to clearly communicate and articulate results at all levels, both internally and to the client
  • Excellent communication skills and used to debriefing findings at a very senior level
  • An interest and understanding of media research including advertising and/or TV sponsorship
  • Understanding of different statistical techniques
  • Proven ability to write engaging proposals to clients
  • Line management experience
  • Understanding of how best to communicate to clients using story telling approaches, and using create ways of data visualisation to show the results

What you get from us

  • Interesting, exciting projects with some of most innovative and important media brands in the UK
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and flexible benefitsCompetitive salary and flexible benefits

Contact us for more information on this position +44 (0)20 7843 9777

Senior Field Executive
Oxford

Salary: On Application

Who we’re looking to employ:

We are looking for an enthusiastic team player with a good eye for detail and a minimum of 3 years Field experience, who is happy to get involved and help out where and when required. As many projects are completed on tablet, sound technical/computer knowledge is essential together with a good grasp of Excel. You need to be a competent Project Manager and have the ability to undertake the day to day management of projects, targets and timelines, problem solving, quality control and have some understanding of project costings and budgets.

Key Tasks and Responsibilities:

Our ideal candidate will have:

  • The ability to work independently, to work well under pressure and have a keen eye for detail.
  • Good communication skills, able to lease with internal research, operations and finance teams plus external Supervisors, interviewers and suppliers.
  • Good technical skills and computer/tablet literacy.
  • Competent using Excel and Word.
  • Ability to drive desirable, some travel to other offices and field locations, Some knowledge of project costing.
  • Ability to identify cost saving opportunities and efficiencies

Key Objectives:

Your role will involve:

  • Day to day running of projects, working with the internal and external teams to meet project targets and timelines, problem solving and maintain quality control.
  • Project Budgets – Identify any issues that may impact project costs.
  • Quality control – ensuring the back checking process is undertaken, database updated and necessary actions implemented. Undertaking relevant field checks and procedures to maintain highest quality standards. You will be encouraged to go out into the Field to observe projects and interviewers.
  • Payroll Processing – Passing pay-claims, and entering on Field database, dealing with pay related queries
  • Other Departmental administrative duties including logistics organisation

What you get from us:

  • Interesting, exciting business working with some of most innovative and important brands in the world
  • Stimulating, informal working environment
  • Lots of scope for career and personal development
  • Competitive salary and benefits package

How to Apply

Please send CV and covering letter to careers@futurethinking.com.

Contact us for more information on this position +44 (0)20 7843 9777