Quality & security
We are proud of the reputation we have for quality that makes us a trusted partner to our clients.
Some of the world’s largest companies trust us with their data, safe in the knowledge we are compliant with the very latest industry quality standards and data protection laws
Full certification to ISO 27001:2013, which specifies the requirements for establishing, implementing, maintaining and continually improving an Information Security Management System
Full certification to ISO 20252:2012, which establishes the terms and definitions as well as the service requirements for organisations and professionals conducting market, opinion and social research.
ESOMAR is the the world association for market, social and opinion researchers which encourages the advancment and elevation of market research worldwide. Future Thinking is a corporate member of ESOMAR and abides by the ICC/ESOMAR International Code on Market and Social Research.
The Market Research Society (MRS)
We are a member of the MRS Company Partner Scheme and our senior researchers are also personal members of the Market Research Society (MRS). Our teams are provided with, and abide by, the MRS Code of Conduct.
Interviewer Quality Control Scheme (IQCS)
As an IQCS member we offer clients the assurance that individuals involved in the supervision of, and collection of, data will be adequately and appropriately trained and supervised, and their work validated, in accordance with minimum levels specified by the scheme. Click here for certificate
Data Protection Act
We are registered under the DPA and comply fully with the requirements entailed.
SP Market Research: Registration number – Z6067617
The Oxford Market Research Agency Ltd: Registration number – Z4734755
Munro Market Research: Registration number – Z6793083
Information Security Policy 2017
Future Thinking has an established reputation for delivering high quality research and we believe that our quality processes need to be aligned with robust information security procedures. Click here for more information.
Future Thinking is a corporate certified non-member of the BHBIA. The core aim of the BHBIA is to promote the excellence with integrity of Business Intelligence within the Healthcare Industry.
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